Free Loaner Cars

T.A.C.S. has a fleet of FREE Loaner Cars while your repairs are being completed. They are scheduled on a first come, first serve basis and require a minimum repair of $2,000.00 or greater to qualify. If your repair qualifies for a FREE Loaner Car, we will schedule your repair so that a car is available for you. Keep in mind if taking advantage of a T.A.C.S. FREE Loaner Car we ask that you are flexible with your appointment due to many factors T.A.C.S. can’t control. If you need a car before that time, we have a strong relationship with multiple rental car agencies that can have a car available for you to pick up at our facility when you drop your car off for repair. Please keep in mind T.A.C.S. will not be responsible for the rental car expense.

Download Our Loaner Car Agreement

Free Loaner Cars Albany Bethlehem Tacs Autobody Collision Repair

Frequently Asked Questions

Can anyone have a FREE Loaner Car?

In order to qualify for a FREE Loaner Car your repair must be a minimum of $2000.00 or greater. You must have a valid New York State Driver’s License and be over the age of 25. NO EXCEPTIONS WILL BE MADE. If you do not qualify for any reason and decide to rent a vehicle, car rental agencies all have their own individual rules for customers.

Who is responsible for damage to the FREE Loaner Car?

On the day you drop your vehicle off for repair and pick up your FREE Loaner Car both you and a T.A.C.S. Service Manager will inspect the vehicle for physical damage. All damage will be noted, along with the mileage, and gas level on the T.A.C.S. Loaner Agreement. When you return the FREE Loaner Car you and a T.A.C.S. Service Manager will check in the vehicle. If there is any new damage to the Loaner Car you will be responsible for the repairs. T.A.C.S. reserves the right to repair any damage to our FREE Loaner Cars. If additional damage is found, T.A.C.S. will allow an outside Appraisal Group to estimate the cost of repairs. No estimates from other shops will be accepted. We have a strict policy that your vehicle will not be released until full payment is made for any new damage to the FREE Loaner Car.

What if I don’t qualify for a FREE Loaner Car?

T.A.C.S. loaner vehicles are FREE. If you are renting a vehicle from Enterprise or another rental company, your insurance may cover the expense. If your insurance company will not cover the expense you have 2 options. Option #1- if you qualify for a FREE loaner car you can wait to schedule your repairs until a FREE loaner car is available. Option #2- we can set up a rental vehicle with Enterprise or another rental company for you. Please keep in mind that a rental vehicle is at your expense.

Where do I return the FREE Loaner Car or Rental Car?

If you are in a T.A.C.S. FREE Loaner car, you can simply drop it off when you pick up your repaired vehicle. Many rental car agencies will also allow you to drop the car off at our facility at no charge to you. Make sure to ask them their policy when you rent the vehicle.

How long can I keep the FREE Loaner Car?

As our customer you are able to keep the FREE Loaner Car as long as your vehicle is at our facility being repaired. Due to the high demand for our FREE Loaner Cars we ask you return the car to T.A.C.S. no later than 24 hours after T.A.C.S. has notified you that your repairs are complete. In order to provide the same level of service for all our customers we must charge $50.00/day beyond the 24 hour period.

The brothers and folks at TACs provide service and attention that earns them the loyalty of every customer. Almost anybody and repair shop can fix cars but these TACs folks care about their business, their reputation and their customers. Terrific place to go to when car troubles take over your life.

Chuck Naylor, Customer

The guys at TACS are real! They’re all super sweet, honest and just awesome people! If you’re looking for an excellent experience without any hassles this is the place for you. They did great work on my brands new vehicle and I’m happy to say I’ll be telling everyone about it.

Colleen Hasselback, Customer

This business does not just deal with cars… it deals with people. Not only does my car get fixed when I bring it there, but I get treated with respect and kindness. The prices are fair, the work they do is great, and the way they accommodate their customers is a breath of fresh air. Bring your car to TACS.

Paddy MeBoy, Customer

Not your average body/mechanic shop. These guys at TACS are honest and care about their customers. I was told from dealership that I needed all new brakes – easy sale…but they confirmed I only needed front pads. I won’t go anywhere else. I’m bringing all of my car needs to TACS – and spreading the word to friends in town. Even out of town. Very trustworthy, family business.

Emily Martin, Customer

Friendly and quick, yet incredibly thorough. I live in Clifton Park and refuse to bring my cars anywhere else. It’s my only recommendation for all of my friends who need assistance with their cars.

Alyssa Cukerstein, Customer

This is one of the best places to bring your car in the Capital District. I have been a loyal customer of theirs for a few years at this point. I came to them because I needed some body work done on my car and not only were they a pleasure to deal with, the repair was done perfectly and on time. It was easy to work with them and my insurance company. I was more than thrilled when they started to expand their business to take mechanical work as well. I brought my next car purchase to them to have them look over it before making a decision to purchase and have brought it to them for everything from oil changes, to more complex issues. The nice thing is, they are not out to get your money like most places, only once have they advised me to take my vehicle somewhere else because they did think it was in their wheelhouse (issue with transmission that was handled by the dealership). They are truly an A+ company!

Thomas Nolan, Customer

Unbelievable service. The guys at TACs are always so helpful. I pulled in 15 minutes before closing and they serviced my car right then and there. They take the time to explain everything – such as the difference between synthetic and regular motor oil and why I should be using the less expensive product for my car (based on mileage and other factors). They’ve won a lifetime customer through integrity and good intentions.

Todd Porter, Customer

Great people there. Honest. I have actually gone there more for advice or to help me with little things since I like to fix my car myself as much as I can and they have helped me in their parking lot and never charge me. If I ever did get in an accident that I couldn’t fix I would go to them for sure.

Shay McGlynn, Customer

My experiences at TACS have been great. My parents used to go to a different body shop when I was growing up… once I started going to TACS my whole family followed suit and we have all been beyond satisfied with the service. If you go into the waiting room at TACS you won’t find a single frown. The owners and employees treat everyone with so much respect and professionalism that it fills the shop with positivity. If you take your car TACS, you will find yourself smiling, too.

Patrick Farley, Customer